In a violent world full of prejudice, conflict and misunderstanding, we anxiously search for solutions that will improve our relationships with others. Unfortunately, for centuries, our culture has taught us to think and speak in ways that perpetuate conflict, violence and even pain.

But knowing how to listen to what the other person is actually saying and being able to express what we really want to say may seem simple, but it is not. In this book, Marshall Rosenberg presents the method of nonviolent communication that combines practical skills with a powerful awareness and vocabulary, to help anyone achieve what they want peacefully.

When we understand our true needs, we create common ground with those we are talking to, and our relationships become more satisfying and deeper. In this book, Marshall Rosenberg teaches us to discover the feelings that pulsate within us behind appearances. He also shows us that our actions are based on human needs that we all seek to fulfill.

Non-violent communication results from the integration of 4 aspects:
Consciousness: A set of principles that support a life of empathy, collaboration, courage, authenticity, and freedom.
Language: understanding how words contribute to connection or distance.
Communication: knowing how to ask for what we want, how to listen to others even if they have different opinions from ours, and how to move towards solutions that work for everyone.
Influence: sharing “power with others” rather than using “power over others.”