Privacy Policy
Your privacy is important to us. It is Gotu's policy to respect your privacy regarding any information we may process on the Gotu website, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re asking for it and how it will be used.
We only retain processed information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us via email at ola@gotu.pt .
Gotu Cookie Policy
What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are small text files that are stored on your computer, to improve your experience. This page describes what information they store, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
How do we use cookies?
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disable cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see the Help section of the browser you use to access our website). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site (such as remembering your account login or items in your shopping basket, for example). Therefore it is recommended that you do not disable cookies.
Cookies we set
- Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
- Login related cookies
We use cookies when you log into your personal account. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
- Cookies related to Newsletter and e-mail leaflets
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Cookies related to order processing
This site offers e-commerce or payment services and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.
- Questionnaire-related cookies
We periodically launch surveys to gather interesting information, suggestions or to better understand what our users think. These surveys may use cookies to distinguish who has already participated or to provide accurate results after you change pages.
- Form-related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
- Site preference cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widely used and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track how long you spend on the site and the pages that you visit so we can continue to improve your experience by detecting where there may be issues.
For more information about Google Analytics cookies, see the official Google Analytics page.
- Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track how long you spend on the site and the pages that you visit so we can continue to improve your experience by detecting where there may be problems .
- From time to time we test new features and make subtle changes to the site. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst working on the optimisations that our users need the most.
- As we sell products it’s important for us to know statistics about how many of the visitors to our site actually make a purchase and so this is one type of data that these cookies track. This is important to you as it means that we can make accurate business predictions which allow us to monitor our advertising and product costs to ensure the best possible price.
- We also use social media buttons and/or plugins on this site that allow you to connect with our site through your social network in various ways. For these to work the following social media sites including; FACEBOOK, GOOGLE AND AMAZON, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective Privacy Policies.
Klarna Bank AB (publ) ("Klarna") uses cookies to recognize the user's device for the purpose of providing advertising for Klarna products the next time the user browses the website of the merchant offering Klarna products and for analysis purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID that will allow Klarna to recognise your device the next time you return to the merchant. These are persistent cookies that are stored on your device for a period of up to 540 days from your last interaction with Klarna, or until deleted, and allow Klarna to (i) display marketing of Klarna products, including credit promotions, to you and (ii) perform analytics on your behaviour.
By connecting the unique user ID stored in the device cookie to the information Klarna holds about the user, Klarna can recognize the user of that device. No information linked to the cookies is shared with third parties.
User consent and revocation of consent
The setting of cookies for marketing purposes is subject to the user's consent, which must be obtained before the cookies are set on the user's device. In addition, the web browser or device usually allows the user to change the settings for the use of cookies. Further information on how to adjust the settings can be found in the browser's device reference information and at aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish data protection law and is the data controller for the purposes of processing personal data as described above. Klarna has a Data Protection Officer and several lawyers specializing in data protection. Klarna also has a customer service team that handles questions related to personal data. You can contact Klarna at privacy@klarna.co.uk
Please visit www.klarna.com for more information about Klarna and how Klarna processes personal data.
More information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled if you still want to enjoy our site without restrictions.
This policy is valid from June / 2021 .
