Joie DUO Versatrax Reversible Stroller + i-level stroller
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Free Shipping: On orders over €100 for mainland Portugal
Versatrax is a stroller with a reclining, reversible, padded seat, large wheels, and independent suspension.
Features:
- 4-in-1 multi-position stroller.
- Easy to close and assemble.
- Close the stroller without having to bend down, thanks to the button behind the seat.
- Simply fold the seat forward and lift the handle underneath the seat.
- Compact closure.
- Whether the seat is forward or rear-facing, the Versatrax™ 4-in-1 folds super compactly.
- And it returns to its walking configuration with an equally quick and easy movement.
- Suitable from birth due to its full reclining position.
- Reversible seat, facing forward or backward.
- Closes with just one hand, whether facing forward or backward.
- It stands upright.
- Built-in carrying handle.
- Waterproof hood.
- Canopy with UPF50+ sun protection factor with window.
- Multi-position reclining.
- Footrest adjustable in two positions.
- Large storage basket with front or rear access.
- 4-wheel suspension.
- Touch Brake.
- Soft Touch 5-point harness.
- Height adjustable handlebar.
- Brake on front wheels.
- Cup holder.
- Product weight: 11.7kg.
- Open measurements: 92.4cm x 65.5cm x 112cm.
- Closed measurements: 86cm x 65.5cm x 36cm.
- Product use: from birth to 22kg.
- Approval: EN1888-2-2018.
i-level baby carrier with i-Size safety and adjustable tilt for group 0 or carrycot. Approved in i-Size with side impact test certificate, longer rearward facing time, installation only with isofix and improved features to make your journeys as relaxed as possible.
Features:
- The largest recline available, up to an angle of 157º to achieve the most ergonomic position for your baby.
- i-Size approved with side impact test certification, longer rearward movement time, ISOFIX only installation and improved features to make your journeys as relaxed as possible.
- It reclines up to 157º to achieve a more ergonomic position. Babies should rest in a horizontal position for as long as possible to ensure proper spinal development and improve oxygen levels.
- Rearward facing from birth up to 85 cm and 13 kg.
- It converts into a reclining chair that can be used in the car or as a stroller.
- Patented Intelli-Fit™ foam for excellent side impact protection.
- Tri-Protect™ 3-Layer Safety Headrest
- Grow Together™, headrest and belts adjust simultaneously without the need to reposition the belts.
- Ergonomic, multi-position carrying handle that is pleasant to the touch.
- Removable full body reducer.
- Retractable and removable hood with zip for ventilation panel.
- Chair adapters.
- Includes isofix base.
- 3-point belt with protectors.
- Compatible with many brands of strollers with Maxi-Cosi® adapter.
- Measurements: length 72.2-116.5 x width 44 x height 43.5-78.1 cm.
- Weight: 9.95 kg (with base).
- Use of the product: from birth to 85 cm.
- Approval: ECE R129/01.
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If you need help, please contact us <3
DELIVERY TIME
SHIPPING COSTS : Depending on the total weight of the order, shipping costs vary between €4.50 and €10 for national deliveries (Mainland Portugal). For orders over €100, shipping is free! For islands or abroad, the price increases, and can be checked at checkout.
IS IT POSSIBLE TO CHANGE THE DELIVERY ADDRESS OF AN ORDER? Simply send an email to ola@gotu.pt, mentioning the order number and the new shipping address, or call us and we'll take care of the rest!
CAN I CHANGE OR CANCEL MY ORDER AFTER PAYMENT? Any change or cancellation must be requested by email to ola@gotu.pt . Please contact us, mentioning the order number, so that we can proceed with the change or cancellation/refund. The shipping costs of the item for return are the responsibility of the customer.
EXCHANGES
During 15 days after receipt, and if for any valid reason the item is not ideal for you, or does not fit, please contact us 🙂 The shipping costs of the item for exchange are borne by the customer.
I RECEIVED AN EXCHANGED ITEM... In the case of exchanged items, or incorrect orders, we will arrange for the correct shipment of the items and subsequent collection of the incorrect items, at no additional cost.
THE ORDER ARRIVED DAMAGED. Take as many photographs as possible, or film the condition of the order, and send them to us at ola@gotu.pt along with the order number, and we will get in touch and help resolve the case!
You can also consult the Terms and Conditions page or contact us if you have any questions.
More and more families trust Gotu
Frequently Asked Questions
How long will it take to receive what I ordered?
It depends. Normally you will receive it within 24/48 hours. If the product has the title "By Order" or "Pre-sale", we will contact you to let you know the delivery time (but it usually takes no more than two weeks). Any car seat takes between 2 and 5 days. If you have any questions, please ask us 😊
Do you ship internationally?
Yes, we ship worldwide! However, if for some reason the checkout does not allow shipping, please contact us so we can tell you the shipping cost!
What is the Exchange and Returns policy?
What can I return?
Any item can be returned, with the exception of babywearing, car seats or hygiene or intimate items. These exceptions will be analyzed on a case-by-case basis only if they have never been used.
What should I pay attention to?
Returned products must be in a saleable condition, i.e. in the same condition in which they arrived in the User's hands, without any anomaly or damage (including any packaging, box or padding or wrapping material). This is a mandatory factor.
How to proceed?
You must request a return by email (ola@gotu.pt) or WhatsApp (910 678 811). When an item is eligible for return, there are two ways to do so:
-The customer packs and sends the item well-packaged to Gotu, after approval of the return.
-For greater convenience, Gotu collects the item from the customer's address, at a cost of €4.50 (for mainland Portugal)
Are there any costs?
What will be described here is effective when the return is not based on manufacturing defects or errors attributable to Gotu. In these cases, the return is free of charge.
We must bear in mind that sending an item to the customer's address implies contracting a transport service external to Gotu. This service has a cost, which in most cases is €4.50. From the moment the customer receives the item, we consider the transport service to have been successfully completed.
In case of returning the item, we have to assume:
1-Shipping has already been paid for and completed
2-The cost of this shipment will not be refunded.
3-When shipping is carried out under a promotional campaign, its cost (€1 or even Free Shipping) is paid by Gotu to the transport company. This amount, regardless of the amount paid by the customer, will not be refunded.
In practice, returns will be made as follows (taking as an example an item valued at €50):
1-In case of full payment of postage (€4.50 for example) this amount will not be refunded, only the value of the item (€50 in the example)
2-In case of shipping under a Free Shipping or €1 Shipping campaign, the refund of the item's value will be debited from the actual shipping cost (€4.50 or €3.50 respectively, making a total refund of €45.50 or €46.50 respectively)
3- Points 1 and 2 assume that the customer will be responsible for sending the item. For greater convenience, Gotu can request home collection, increasing the discounted price of the item by €4.50.
Why do I see different shoe sizes than other stores?
Because we measure EVERY shoe we have, and use those measurements in our Gotu Calculator . This way, we can ensure that if your foot measurement is correct, then the shoe size shown is the best fit.
